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Is Your Best Employee Quietly Quitting?

Jonathan Riley

We see it happen in every high pressure team. The star performer who always delivers suddenly starts missing deadlines. The enthusiastic team member who used to jump into every challenge now sits quietly in meetings. At first, these changes seem small, but they actually show something important: the person is experiencing burnout. HR professionals and managers need to understand that burnout doesn’t happen suddenly. It develops slowly through small changes in how people act. These changes are easy to overlook unless we pay close attention.

The earliest and most telling marker appears in how people engage with their work. When someone who typically responds to emails within hours suddenly takes days, or when a team member who used to volunteer for projects now only does the bare minimum, we are seeing withdrawal. This disengagement is not laziness or lack of commitment. It is a protective mechanism the brain activates when stress becomes chronic. We also notice changes in communication patterns. People become cynical or irritable about tasks they once handled with enthusiasm. They might make comments like “nothing we do matters anyway” or express unusual pessimism about projects. Their body language shifts too. They look tired even after weekends, they stop making eye contact in meetings, and they seem physically present but mentally absent.

Physical symptoms are an important warning sign. We often observe that burned out employees start calling in sick more frequently, particularly on Mondays or after stressful weeks. They mention headaches, stomach problems, or sleep issues more often in casual conversation. Some start working longer hours but producing less, trapped in a cycle of inefficiency that they cannot break. We might notice them eating lunch at their desk instead of taking breaks, or staying late not because they need to but because they cannot seem to finish anything. These physical manifestations tell us that stress has moved beyond mental strain into bodily dysfunction.

The main problem we need to fix is whether people can realistically handle their workload. This isn’t just about how many tasks someone has, it’s about whether they actually have control over their work and whether they can truly do well in the system we’ve built. Let’s look at an example. A customer service team works for an online store during its busiest time. They get 500 customer questions every day, and company rules say every question must be answered the same day with a personal response. Each worker handles 50 questions per day. That gives them only about 9 minutes per question to research the problem, write an answer, and keep records. If customers have complicated problems, there simply isn’t enough time. No training sessions or motivational speeches can fix this basic math problem. The team can’t succeed no matter how hard they work, and this impossible situation causes burnout faster than anything else. When we see early signs of burnout, we need to ask ourselves: Have we created a system where people can actually succeed?

Our response to these early markers determines whether someone recovers or leaves. We need to have direct conversations when we notice changes, not to criticize but to understand. We ask what specific obstacles are preventing success and what resources would actually help. We check how much work each team member has and see if some people are doing too much. Most importantly, we make structural changes rather than just offering wellness webinars or meditation apps. Real prevention means fixing broken systems, setting realistic expectations, and giving people the authority to make decisions about their own work. When we catch burnout early and address its root causes, we save talented people and build stronger, more sustainable teams.

Ready to protect your team from burnout before it costs you your best people? Join us for an exclusive Mastermind group where we’ll work together to identify the early warning signs, build resilience into your culture, and create systems that keep your high performers thriving. This isn’t theory. It’s practical, actionable strategy you can implement immediately.

Book Your Mastermind Session at mypracticeleaders.com.au